Frequently Asked Questions

Frequently Asked Questions

Here are some of the common questions we receive.
What is Cloud Computing?

Cloud computing is a term used to describe the newest trend in computing and collaboration. Cloud computing allows businesses to subscribe to software that is hosted in the cloud, as opposed to purchasing and installing software on their own computers. This curtails the long standing problem of cohesive updates and scalability issues. Commonly, when an update was released for a software, each computer would inherently be required to download an update from the software manufacturer. Now, the software is simply updated on the cloud and is instantly accessible as it’s newest version to the employees of the business. This allows for the company to be in tune with the latest updates, and effectively collaborate between users from wherever they are, as long as there is an internet connection.

What are the benefits of Cloud Computing?

Cloud computing helps curtail the need for expensive, in-house hardware or to install software on their devices. Cloud hosting services reduces maintenance and hardware upgrading expenses, because their data, resources, and applications are hosted in the cloud.

Cloud services are especially enjoyed for it’s accessibility anywhere at anytime. For remote workers, cloud computing provides enhanced flexibility: Allowing workers to collaborate on projects from any location internet access is available, as if they were in the office.

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What is a Managed IT service provider?

A managed IT services provider provides businesses with IT solutions that are proactive in nature – and therefore cost-effective. We combine a host of solutions including network monitoring, remote IT support, data backup and recovery, network security, IT consultory services and computer protection that are state-of-the-art, as opposed to an in-house IT department whose evolution is contained. By outsourcing your IT needs, you effectively advance with technology while receiving reliable 24/7 support and reducing long-term expenses.

Because costs are reduced, we can cater to businesses of all sizes, and for those businesses who lack the resources to support an IT department in the first place, this can prove especially economical in nature.

I have a friend who helps us with our IT, why should I invest in managed IT services?

It depends on the size of your business operations. We will typically encounter small businesses who hire friends or part-time employees to manage their computer systems. Unfortunately, these people are often not equipped to stay up-to-date with technology advancements and threats or may move to a full-time job elsewhere, leaving you as a non-priority and ultimately a loss in productivity. SADOS is an affordable provider of IT solutions, equipped to ensure your computer systems and business itself perform at their best, 24 hours a day, 7 days a week.

Is remote support adequate for my needs?

This is a common question we receive from prospective clients. The answer is simple. It depends on the complexity of the issue at hand. More often than not, simple issues related to software errors and walkthrough tutorials are a great reason to try remote support whereas hardware maintenance and network audits are generally labor that will require on-site support. Whichever the need, we have the resources of dedicated engineers and support specialists to make sure we exceed your expectations.

How do I get Started?

Send us a message, let’s discuss over a call on the details on how you can get started.

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